Welcome to https://annachapmancoaching.com.

This Site allows you to browse and purchase the Real Me coaching programme.

These Terms and Conditions (Terms) govern your use of this Site, as well as the Real Me coaching programme, and form a binding contractual agreement between you and us.

These Terms are important; please read them carefully and contact info@annachapmancoaching.com with any questions before purchasing my products or engaging my services.

These Terms constitute the entire and only agreement between you and me and supersede all prior agreements, conduct, representations and understandings.

Products and services offered are intended for people aged 18 and over.

In using this website, you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refer to you, the person accessing this website and accepting the Business’s terms and conditions. "The Business", “Myself”, “Me” and "I" refer to my Company. “Party”, “Parties”, or “Me”, refers to both the Client and ourselves, or either the Client or ourselves.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of my assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Business's stated services/products, in accordance with and subject to, prevailing New Zealand Law.

Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, is taken as interchangeable and therefore as referring to the same.

1. By accessing, downloading or using the products and services offered on this Site, whether or not you register as a member, you agree to be bound by these Terms, which you acknowledge that you have read and understood.

2. I may change all or part of these Terms at any time. If I do, the new terms and conditions will be posted on this Site. Your continued use of the Site will constitute your acceptance of any changes. If you object to any changes to the Terms, your only remedy is to contact me at info@annachapmancoaching.com and immediately discontinue your use of the products and/or services.

General Disclaimers

3. All products and services are intended for general education and information purposes only. Nothing on this Site, or any of the content provided to you by me during my provision of the products and/ or services, purports to offer legal, medical, tax or other professional advice. Use caution and always seek professional advice before acting on any information that I provide.

4. The Real Me coaching programme provides support, guidance and tools for you to set goals, determine priorities and achieve results, but any decision you make, and the consequences that flow from such decisions, are your sole responsibility. Your success depends on many factors, including your dedication, participation, desire, and motivation.

5. Any testimonials and examples within my marketing materials are not to be taken as a guarantee that you will achieve the same or similar results.

6. You acknowledge and agree that the Business is not responsible for decisions that you may make, nor losses that may arise out of any business or personal decision made by you at any time.

Payment

All major Credit/Debit Cards and direct debits are acceptable payment methods. My Terms are payment in full within thirty days. All goods remain the property of the Business until paid for in full. Monies that remain outstanding by the due date will incur late payment interest at a rate of 2% above the prevailing bank's base rate on the outstanding balance until the balance is paid in full and final settlement.

I reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed $5000. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.

All bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.

Cancellation Policy

For bookings, a minimum of 24 hours' notice of cancellation is required. Notification, for instance, in person, via email, mobile phone ‘text message’ or any other means, will be accepted subject to confirmation in writing. I reserve the right to levy a $50 charge to cover any subsequent administrative expenses.

Termination of Agreements and Refunds Policy

Both the Client and I have the right to terminate any Services Agreement for any reason, including the termination of services already underway. No refunds shall be offered where coaching is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused services shall be refunded.

I am committed to protecting your privacy. I constantly review my systems and data to ensure the best possible service to my customers.

Confidentiality

Client records are regarded as confidential and therefore will not be divulged to any third party, except to supporting service providers, unless legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records I keep, on the proviso that I am given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of my services. Where appropriate, I shall issue Clients with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

I will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Business will only be in connection with the provision of agreed services and products.

Exclusions and Limitations

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, this business: excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Business's literature; and excludes all liability for damages arising out of or in connection with your use of this website.

This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Business of the possibility of such potential loss), damage caused to your computer, computer software, systems, and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

Availability

You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Business.

The Business does not warrant that the service from this site will be uninterrupted, timely or error-free, although it is provided to the best of its ability. By using this service, you thereby indemnify this Business, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Log Files

We use IP addresses to analyse trends, administer the site, track users’ movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information, including browser type, access times/open mail, URL requested, and referral URL.

This information is not shared with third parties and is used only within this Business on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way other than that stated above without your explicit permission.

Cookies

Like most interactive websites, this Business's website [or ISP] uses cookies to enable me to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of my affiliate partners may also use cookies.

Links to this website

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website, you do so at your own risk, and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website

I do not monitor or review the content of other parties’ websites linked from this website. Opinions expressed, or material appearing on such websites, are not necessarily shared or endorsed by me and should not be regarded as the publisher of such opinions or material.

Please be aware that I am responsible for the privacy practices or content of these sites. I encourage my users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them.

This Business will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice

Copyright and other relevant intellectual property rights exist on text relating to the business's services and the full content of this website.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of my control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen.

Any Party affected by such an event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Waiver

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

Notification of Changes

The Business reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, I will announce that these changes have been made on my home page and on other key pages on our site. If there are any changes in how I use my site customers’ Personally Identifiable Information, notification by e-mail will be made to those affected by this change. Any changes to my privacy policy will be posted on my website 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.

These terms and conditions form part of the Agreement between the Client and me. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.